Reference

Our Legal Terms, Simply Put

These terms set out the rules that govern your account on 588wine — what we expect from you, what you can expect from us, and how we handle your data.

Account eligibility rulesData handling policyPakistan-applicable termsContact and dispute rightsJazzCash, Easypaisa, Raast wallet conditions
588wine Our Legal Terms, Simply Put
CONTACT YOUR WAY

Reach Us on Legal or Account Matters

If you have a question about these terms, a dispute over an account action, or a request to access or correct your data, our support team handles all of it. Raise your query through any of the channels below and include your registered mobile number so we can pull up your account record quickly.

Live Chat Open the chat widget from any page on 588wine. Share your account number and describe the legal or policy issue — we pick up and respond directly.
Email Support Send your query to our support address with your registered mobile number in the subject line. We use this for formal data requests and account dispute submissions.
Account Help Centre Log into your account and visit the Help section. You can submit a policy query, flag a payment concern tied to JazzCash or Easypaisa, or request a data correction from there.
ACCOUNT SECURITY DETAIL

How We Protect Your Data and Account

Security on your account is not an afterthought. From the moment you register to every JazzCash or Raast transaction, we apply consistent controls to keep your data and wallet activity private. Here is what that looks like in practice.

Data We Hold

We store the mobile number, payment wallet identifiers (JazzCash, Easypaisa, Raast) and transaction history tied to your account. Nothing beyond what your account activity generates.

Cookie Use

We use session cookies to keep you logged in across your mobile browser and to remember your lobby position. No third-party ad tracking cookies are loaded without your consent.

Data Retention

Account records are kept for as long as your account is active and for a period after closure as required by applicable rules. You may request deletion once your account is closed and all balances are settled.

Requesting Changes

To correct, export or delete your data, contact us via live chat or email with your registered mobile number. We verify identity before actioning any data request — this step protects you.

Legal Policy Questions Answered

These are the questions we hear most often about account terms, data rights and eligibility. If your question is not here, reach us through live chat or email with your account number ready.

Access depends on local law and your specific region. We do not accept accounts from areas where online betting is restricted. Check the eligibility section in your account registration flow.

We store your registered mobile number, linked wallet identifiers such as JazzCash or Easypaisa, transaction records and login history. We do not store full payment card numbers.

Contact support via live chat or email, include your registered mobile number, and request a data export. We verify your identity first, then send the record to your registered contact.

Yes. Once your account is closed and any outstanding balance is settled, submit a deletion request through our support email. We process it within the timeframe set by applicable rules.

We may suspend or close your account. This applies to identity misrepresentation, regional access violations or unauthorised account sharing. Any remaining balance is reviewed on a case-by-case basis.

We update this page when terms change. For material changes that affect your account rights or wallet conditions, we will notify you through your registered mobile number or email.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.